Terms & Conditions

1. Acceptance of Terms

By creating an account, placing an order, or utilizing any services provided on sumihaircare.com, you signify your agreement to these Terms & Conditions as well as our Privacy Policy and Return & Refund Policy.

2. Product Representation & Artisan Craft

We strive to accurately represent all bangles, necklaces, rings, earrings, and fine jewelry pieces on our website. However, due to lighting, photography setups, and monitor displays, subtle color and texture variations may occur. As many items feature handcrafted finishings, minor artistic uniqueness is inherent and not considered a manufacturing defect.

3. Pricing & Payments

All prices listed on sumihaircare.com are expressed in Bangladeshi Taka (Tk). Sumi Hair Care reserves the right to modify prices without prior notice based on raw material market adjustments or promotional updates.

Accepted Payment Methods:

• Cash on Delivery (COD)
• Mobile Financial Services (bKash, Nagad, Rocket)
• Online Bank Transfers & Card Payments

4. Order Processing & Cancellations

All orders submitted are subject to verification and stock availability. Sumi Hair Care reserves the right to decline or cancel any order at its discretion under circumstances such as:

• Unavailability of items or stock exhaustion
• Pricing or product description inaccuracies
• Incomplete shipping address or unreachable contact details
• Suspected fraudulent activity or unauthorized payment attempts

5. Delivery Policy

We deliver nationwide across all 64 districts in Bangladesh via trusted courier services. Estimated delivery times (typically 2-3 days in Dhaka and 3-5 days outside Dhaka) are indicative and may vary due to weather conditions or courier operational logistics.

6. Jewelry Care & Usage Guidelines

To preserve the brilliance and longevity of your Sumi Hair Care jewelry, avoid direct exposure to water, harsh chemicals, perfumes, or hairsprays. Store each item in a dry, sealed pouch or velvet box when not in use.

7. Returns & Exchange Policy Summary

In the event of receiving damaged, broken, or incorrect items, customers must inform us within 24 to 48 hours of package delivery. Subject to inspection, Sumi Hair Care will facilitate an exchange or refund. Please refer to our dedicated Return & Refund Policy for complete details.

8. User Conduct & Responsibilities

When using our website, you agree to provide true, accurate, and current information. You shall not engage in unauthorized access, attempt to compromise website security, or place fraudulent orders.

9. Intellectual Property Rights

All content published on sumihaircare.com—including product designs, images, brand logos, graphics, text, and source code—is the exclusive intellectual property of Sumi Hair Care. Reproduction, redistribution, or commercial use without prior written consent is strictly prohibited.

10. Limitation of Liability

Sumi Hair Care shall not be liable for any indirect, incidental, or consequential damages arising from website usage or transit delays caused by third-party logistics. Our total liability is limited to the purchase price of the product ordered.

11. Amendments to Terms

Sumi Hair Care reserves the right to amend these Terms & Conditions at any time. Updated terms become effective immediately upon posting to this page.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please reach out to us: